Advanced Responsible Conduct of Gambling (ARCG)
Advanced Responsible Conduct of Gambling (ARCG)
The Advanced Responsible Conduct of Gambling (ARCG) course is recommended for individuals with senior roles with greater gambling-related harm minimisation responsibilities such as:
- Licensees of a full hotel licence
- Secretaries of a registered club
- Gambling floor managers and supervisors
- Anyone holding an RCG competency card wishing to complete this course for career progression
This course is delivered face-to-face and completed in a day.
Our ARCG training covers the following:
- Anticipating and managing high-intensity situations using advanced interpersonal skills
- Leading a culture of proactive gambling harm minimisation
- Responsible conduct of gambling in practice
- Managing high-intensity situations involving angry and distressed patrons, and concerned family members
Pre-requisite: current standard RCG competency card
For group bookings, please complete the Enquiry Form or Buy Now – our booking page displays full upcoming course dates and locations.
Upcoming Course Dates and Locations
Face to Face
Day |
Date |
Time |
Location |
| Tuesday | 23/07/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 30/07/2024 | 9.00-4.00 | Newcastle |
| Tuesday | 6/08/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 13/08/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 20/08/2024 | 9.00-4.00 | Lake Macquarie |
| Tuesday | 20/08/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 27/08/2024 | 10.00-2.30 | Castlereagh |
| Tuesday | 27/08/2024 | 9.00-4.00 | Albury |
| Wednesday | 28/08/2024 | 9.00-4.00 | Albury |
| Tuesday | 3/09/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 10/09/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 17/09/2024 | 9.00-4.00 | Newcastle |
| Tuesday | 17/09/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 24/09/2024 | 9.00-4.00 | Castlereagh |
| Wednesday | 15/10/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 19/11/2024 | 9.00-4.00 | Castlereagh |
| Tuesday | 26/11/2024 | 10.00-2.30 | Castlereagh |
Virtual
Day |
Date |
Time |
| Monday | 29/07/2024 | 3.00-10.00 |
| Monday | 12/08/2024 | 9.00-4.00 |
| Monday | 26/08/2024 | 9.00-4.00 |
| Monday | 26/08/2024 | |
| Monday | 8/09/2024 | 3.00-10.00 |
| Monday | 23/09/2024 | 9.00-4.00 |
Please download the workbook prior to attending classes.
Enquire Form
We are here to help you gain a qualification.
Speak with our team to find out more about recognition of prior learning or credit for academic and work experience.
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Neque porta convallis in pulvinar congue porta. Est sit massa magna tempor. Ornare sed dignissim molestie amet a, massa. Fringilla facilisi habitant ut faucibus. Sed placerat feugiat nisl curabitur eu enim vitae. Fringilla commodo quam at at consequat arcu. Ac porta eget integer bibendum lectus malesuada viverra sed at.
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